Shipping and Returns

Shipping and Returns

 

Shipping Information

According to your choice of courier, your order will be shipped via J&T and SiCepat. We will take 1-2 days to process your order. Estimated shipping cost will be calculated automatically upon checkout.

We ship our orders from Monday - Sunday from 9:00 AM - 7:00 PM.

We do ship worldwide, for all international orders, please contact us through

+6282180383853 or Email address, elansofficial@gmail.com.

 

Return Policy

All items are final and returns will not be accepted, exchanges are applicable for defected/wrong items, or wrong sized items. Please contact us through WA or Email for details.

Sale or discounted items are not eligible for exchange

 

Exchange Process

Exchange items must be received within 5 days after the date item is received.

Items must be in brand new condition, unworn, unwashed and returned in original packaging.

We will only process the exchange of items once we have received the products in its original form.

Elans Official will not be in charge of the postage fees for exchange items.

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